Job Description
Job Title: Onsite Warehouse Lead – E-Commerce
Location: North Las Vegas, NV
Schedule:1st and 2nd shift
Position Summary
The Onsite Warehouse Lead is responsible for supporting the daily operations of an e-commerce distribution warehouse. This position provides hands-on leadership to warehouse associates, helps maintain productivity and quality standards, and serves as a key point of contact between warehouse employees, management, and the staffing team.
The ideal candidate is a dependable and hands-on leader with warehouse experience who can effectively communicate expectations, resolve day-to-day issues, and keep operations running efficiently in a fast-paced environment.
Essential Duties & Responsibilities
Provide daily direction and support to warehouse associates on the production floor.
Assist with coordinating staffing, assignments, and daily workflow based on operational needs.
Monitor employee attendance, punctuality, productivity, and overall performance.
Ensure associates understand and follow company policies, safety procedures, and work instructions.
Support daily e-commerce operations, including receiving, picking, packing, shipping, returns, and inventory activities.
Monitor order accuracy, productivity, and quality standards.
Assist with training and onboarding new warehouse associates.
Provide coaching and feedback to employees regarding attendance, performance, safety, and workplace expectations.
Communicate staffing concerns, attendance issues, performance concerns, and employee questions to the appropriate management or staffing representative.
Help maintain a clean, organized, and safe warehouse environment.
Assist supervisors and management with daily operational needs and special projects.
Help identify workflow issues and communicate opportunities for improvement.
Assist with resolving employee questions and minor workplace concerns in a professional manner.
Complete or assist with daily reports, staffing updates, productivity information, and other required documentation.
Support peak-season volume increases and changing operational priorities.
Perform other warehouse or leadership duties as assigned.
Qualifications
1–2 years of warehouse, distribution, fulfillment, or e-commerce experience preferred.
Previous lead, trainer, coordinator, or supervisory experience preferred.
Ability to lead and motivate a diverse team in a fast-paced environment.
Strong communication and interpersonal skills.
Ability to prioritize multiple tasks and respond quickly to changing business needs.
Basic computer skills, including email and Microsoft Office.
Experience with WMS, RF scanners, inventory systems, or e-commerce fulfillment systems is a plus.
Ability to stand, walk, bend, reach, and work on the warehouse floor for extended periods.
Ability to lift up to 50 lbs., as required by the operation.
Must be dependable, punctual, professional, and safety-conscious.
Key Competencies
Leadership and accountability
Strong communication
Problem-solving
Organization and time management
Attention to detail
Teamwork
Customer service
Ability to work under pressure
Safety awareness
Ability to enforce policies consistently and professionally
Success in This Role
Success in this position requires maintaining a productive and positive warehouse environment while ensuring associates are properly staffed, trained, and following established safety, quality, attendance, and productivity expectations.
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