Job Description
Job Description
Job Description
Description:
This position is for North Texas Orthopedics, located in Fort Worth, TX.
Why Choose Us? #NTO
- Collaborative Environment : Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported.
- Work-Life Balance : We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you.
- Competitive Compensation : Enjoy a competitive salary and benefits package that reflects your skills and dedication.
- Incredible Culture : Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients.
Benefits:
- Healthcare Options : PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
- Dental & Vision Insurance
- 401(k) with Annual Employer Contributions
- Additional Coverage : HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
- Employee Assistance Program (EAP) : Employer-paid support for life’s challenges
- Generous Paid Time Off :
- Up to 2 weeks of PTO starting out. (Increases with tenure)
- 7 paid holidays + 2 floating holidays
JOB SUMMARY: Answers the telephone and directs calls to the appropriate person. Schedules surgical appointments, greets, instructs and directs patients. Position serves as a liaison between patient and medical support staff.
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:
- Answers multiple telephone lines, schedules patient appointments, screens calls, takes messages and provides general information to callers as needed.
- Maintaining MDs calendar.
- Schedules all surgical procedures with hospitals and/or Ambulatory Surgery Centers (ASC).
- Coordinates anesthesia, neuro monitoring and hardware reps.
- Issues out-patient material. Responsible for ensuring that all surgical patients are given oral and/or written instructions regarding the upcoming procedure and hospital policies and procedures.
- Verifies insurance coverage to ascertain deductible and coinsurance amounts, obtaining precertification/authorization for surgeries, MRI’s, EMG’s, specialty injections, and other services as needed.
- Notifies patients of expected financial responsibility that will be due at the time of service.
- Provides explicit instructions to patients regarding time of arrival, place of service, and documentation necessary for office visits.
- Enters benefits and precertification/authorization into EMR system (Referral Management).
- Coordinates with referring physician offices when necessary to pre-authorize services.
- Attends scheduled staff meetings.
- Availability to work in the office setting Monday-Friday.
- Covers other schedulers when they are out.
Requirements:
EDUCATIONAL REQUIREMENTS:
- High School Diploma/GED required.
QUALIFICATIONS AND EXPERIENCE:
- Experience with Centricity/Phoenix EMR is a plus.
- MUST be proficient in obtaining insurance prior-authorizations.
- MUST have 1 years of direct surgery scheduling experience.
- Computer literate, with strong keyboard skills and experience with electronic medical records system.
- Background in medical terminology, Orthopedics/Spine, and ability to analyze medical situations for scheduling purposes preferred.
- Familiarity with various health insurance plans and benefit eligibility processes preferred.
- Strong written and verbal communication skills.
- Pleasant speaking voice and demeanor, with strong customer service skills.
- Neat, professional appearance.
- Ability to multitask and excel in high pressure situations.
- Ability to establish effective working relationships with patients, physicians, and other medical support staff.
Job Tags
Temporary work, Work at office, Monday to Friday, Flexible hours