Job Description

SoCal Foot Care Surgery Scheduler

Balance Health is the nation's premier comprehensive lower-extremity focused Physician Practice. We provide leading podiatrists, orthopedic surgeons, and physical therapists with operational support so they can spend their time focused on growing their business and delivering exceptional patient care. Our SoCal Foot Care brand is committed to providing the highest quality podiatric care to the greater San Diego community.

We are seeking a highly organized and detail-oriented scheduler to join our incredible team. As a Surgery Scheduler, you will play a crucial role in providing administrative support and ensuring the smooth operation of scheduling patients for surgery. This role will provide a high level of service in order to schedule procedures from physician according to established guidelines. A top candidate will possess excellent communication skills and the ability to handle multiple tasks simultaneously. Begin your career journey at SoCal Foot Care!

Responsibilities:

• Scheduling surgical operations with excellence and care
• Provide a high level of service to patients
• Answer phone calls, take messages, and route calls appropriately
• Assist with medical administrative tasks including insurance verification and billing
• Obtaining pre-operative clearance and medical records
• Providing patients with directions before and after surgery.

Benefits

• Medical, Dental, and Vision Plans
• HSA with Employer Contribution
• FSA
• Generous PTO Program
• 401k with a 4% Match
• Employee Assistance Program
• Life and AD&D Insurance
• Short-Term and Long-Term Disability

Qualifications/Education/Critical Skills

• High school diploma or GED required
• Minimum of 2 years in a healthcare position preferred - but willing to train the right individual!
• Good verbal and written communication skills
• Basic knowledge of computers and office equipment
• Patient-focused with the ability to work independently
• Capability to adapt quickly and thrive in a fast-paced environment

Physical Demands/Environmental Factors

This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, gender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know.

• While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear.
• Specific vision abilities required by this job include close vision, distance vision and depth perception.
• Must be able to lift/carry up to 25 lbs.

American With Disabilities Act (ADA) Specifications

Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision of the accommodation request or how to make the accommodation.

Experience:

• Proven experience in a Surgery Scheduler role
• Familiarity with office procedures and phone systems
• Knowledge of medical terminology and medical administrative support
• Experience working in a medical office setting, Podiatry experience preferred
• Excellent organizational skills.

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