Job Description
Help Desk Specialist I (Tier 1 Agent – Internal)
CBP Technology Service Desk (TSD)
Location: Remote
Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)
Employment Type: Full‑time
Clearance Requirement: CBP Background Investigation (Unclassified)
About Aretec
At Aretec, Inc. , we are catalysts for change within the federal government landscape. We specialize in advanced analytics, cybersecurity, data‑driven operations, and business optimization, enabling federal agencies to accomplish their most critical missions. As a trusted prime contractor, Aretec delivers innovative, compliant, and high‑impact solutions that support mission success.
Position Summary
Aretec is seeking a Help Desk Specialist I (Tier 1 Agent – Internal) to support the Customs and Border Protection (CBP) Technology Service Desk (TSD) . This role serves as a 24x7x365 centralized Point of Contact (POC) for CBP employees and contractors, delivering first‑level technical support and customer service. The ideal candidate is customer‑focused, technically capable, and comfortable working in a fast‑paced, mission‑critical environment.
What You'll Do
...Client follow-up and administrative detail stay with the permanent team-not you Your task list is lean by design, so your headspace stays on medicine A personal assistant supports your appointments-checking in and checking out clients and monitoring your flow...
...clients situation. This includes developing frameworks to analyze business problems using qualitative and quantitative approaches,... ...functioning, drivers, or key players based on work experience, internships, or your studiesProficiency in financial analysis, including financial...
Additional Information Job Number 26116356 Job Category Spa Location 6000 East Camelback Road, SCOTTSDALE AZ 85251, United StatesVIEW ON MAP Schedule Part Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Provide nail...
...Description and Requirements Title:AVP & Actuary-Bermuda Risk-FinancialLocation: Hamilton, BermudaAlternate Location: New York... ...part of our team, youll identify, monitor, and mitigate both financial and non-financial risks across the organization. Leverage your...
...Looking for a driving job that keeps you active and gives you independence throughout the day? Join our team as a Donation Van Driver and help collect donated clothing and household goods from locations across the community. This is a hands-on route position, not...